Shipping


SHIPPING GUIDE AND POLICIES


SHIPPING OPTIONS/PRICING: Shipping options and pricing are calculated at the time of checkout.


NOTE TO CUSTOMERS: ORDERS WILL ONLY BE PROCESSED/SHIPPED DURING BUSINESS HOURS. ALL ORDERS MARKED "SHIPPED" will be picked up by the carrier, and tracking will start to progress the FOLLOWING BUSINESS DAY from the date the order has been marked "SHIPPED."

FOR GUARANTEED DELIVERY, select PRIORITY MAIL EXPRESS (1-2 business days). All other options are NOT guaranteed, but provide an estimated shipping time. Please see the above note on WHEN YOUR ORDER WILL BE PROCESSED.

IN MOST CASES: Orders placed Monday-Thursday before 8:00 a.m. (CT-zone) will ship the same day (unless placed during a holiday). Orders placed after 8:00 a.m. on Thursdays (or during holidays) will ship the following Monday.

TRACKING: Tracking and Order Status can be viewed under "My Orders".

CANCEL ORDER: If you need to CANCEL an order that has been placed, please email [email protected] with your Order Number, Email Address associated with the order, & your Customer ID #. Shipping cost is NOT refundable if the order HAS SHIPPED.
Refund Policy on Shipping Cost: Shipping is NON-REFUNDABLE. All shipping charges for returns/exchanges will be the responsibility of the customer. If an order cannot be delivered due to an inaccurate delivery address and is returned to the sender, a restocking/shipping fee will be applied to the refund for the order (this INCLUDES ORDERS with "Free Shipping" selected).

VERIFY ADDRESS: Please ensure your address is correct and that USPS delivers to the provided address (UPS DOES NOT DELIVER TO PO BOX).