Refund Policy:To be eligible for a return for either a refund or exchange, your item must be in its original packaging and in the same condition you received it in. The item(s) must also be unused.
Contact our office via email at [email protected]. Please provide the Order Confirmation Number and the Product(s) Model Number to complete the return request. Please supply a brief description and reason for the return request. In most cases, an RMA number will be issued within 24 hours (if requested during business hours).
Request an Exchange:
When contacting our offices for your RMA number, please request the Model Number (or provide a brief description of the item you need) to exchange the current product(s). Only products with equal value can be exchanged. If product pricing varies, a refund request must be submitted instead.
Shipping Policy:
Shipping is NON-REFUNDABLE. All shipping charges for returns/exchanges will be the responsibility of the customer. If an order cannot be delivered due to an inaccurate delivery address and is returned to the sender, a restocking/shipping fee will be applied to the refund for the order (this INCLUDES ORDERS with "Free Shipping" Selected.
Please ensure your address is correct and that USPS delivers to the provided address.
Refund/Return Exemptions:
Several types of goods are exempt from being returned (services and silencers). Because of the nature of firearm suppressors and the NFA regulations surrounding them, all suppressor sales are final.
